About Us

Choose a credit counseling agency you can count on.

Established in 1980, Credit Counselors, is a non-profit consumer credit counseling agency. Our goal is to provide money management counseling, including personal budget planning and consumer credit counseling and education to all age levels. Over the past 25 years, we've counseled over 500,000 families in the wise use of credit. This is experience you can count on and we look forward to providing you and your family with financial solutions as well.

 

Look for the NFCC Seal of Approval

Credit Counselors is accredited by the Council on Accreditation of Services for Families and Children. Most importantly, we are affiliated with the National Foundation for Credit Counseling (NFCC)-the oldest and most well known credit counseling regulatory agency in the country. With more than 1,300 community-based agency offices across the country, NFCC members help over 1.5 million households annually. NFCC members, often known as Consumer Credit Counseling Service (CCCS), can be identified by the NFCC member seal. This seal of approval signifies that an agency employs the best business practices possible to ensure your funds are safe and the agency's mission is focused on you-the consumer.

NFCC News Room

Learn how NFCC agencies, like us, help millions of people get out of debt each year. Read More

 

Standards of Excellence

To become NFCC approved, an agency must have policies that ensure low-cost confidential services and must meet high standards for agency accreditation and counselor certification.

All of our Financial Specialists are REQUIRED to become NFCC certified. They must take a formal proctored exam in six areas of intense study-and they must pass all six! These include:

  • Consumer Rights and Responsibilities
  • Spending Plans and Budgeting
  • Credit and Borrowing
  • Debt Management and Bankruptcy
  • Challenging Issues-A psychological look at how different life events affect a client's family structure, economic attitudes and behavior, and spending patterns that influence the way clients manage money and approach decisions about future goals and needs
  • Counseling Principles and Processes

In addition, our Financial Specialists receive extensive corporate training to learn agency practices and monthly audits once they actually begin counseling themselves.

 

What Our Customers Say

"I felt overwhelmed until I spoke with Credit Counselors. Now I feel confident about my situation. I never thought I would be debt-free, but now it's really going to happen."
- N.C., Midlothian, VA

"Thank you for enabling me to pay off my debts in a manageable way."
- J. Y., Lanham, MD

"We are truly grateful for this service and recommend it to anyone who needs to change their financial future."
- A.T., Chesapeake, VA